Privacy Policy

We may collect personal information that you provide directly to us when you register for an account, use our AI upscaling service, or contact our customer support. This information may include your name, email address, profile picture, and payment information for credit purchases.

When you use AI Upscaler to upscale images or videos, we may collect your uploaded media files (images in JPG/PNG/WebP format or videos in MP4/MOV/WebM format), upscaling parameters (upscale factors such as 2×/4×/6×/8×, enhancement options like denoise, deblur, deblock, etc.), and the upscaled output files. This data helps us improve our AI models and provide better service. We do not use your uploaded content or upscaled outputs for training purposes without your explicit consent.

When you access or use our services, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our website and upscaling features.

We use cookies and similar tracking technologies to track activity on our website and maintain your session state. Cookies help us remember your preferences, track your credit usage, and provide personalized experiences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

When you purchase credits for AI Upscaler, your payment information is processed by our secure third-party payment processors. We store your credit balance and transaction history but do not store your full credit card details on our servers.

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. We do not collect information from children under the age of 13. We do not use your uploaded images or videos for unauthorized purposes.

We use the information we collect to provide, maintain, and improve AI Upscaler's AI upscaling services. This includes processing your upscaling requests (images up to 4K/8K and videos up to 4K/8K), managing your credit balance, personalizing your experience, sending communications about your account or service updates, and analyzing usage patterns to enhance our AI model performance.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and uploaded media files. Our AI systems include safety measures to prevent harmful content processing. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

AI Upscaler may integrate with third-party services for payment processing, analytics, and AI model hosting. These services have their own privacy policies, and we encourage you to review them. We only share information necessary for these services to function properly.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.